Patients
Patients
Patient Information
HOW TO MAKE AN APPOINTMENT
Booking an Appointment
Most examinations and procedures such as CT and Ultrasound require an appointment which can be made over the phone with any of our clinics. In general, plain X-ray examinations such as chest X-rays do not require an appointment however several specialised scans may. If you are unsure please contact one of our clinics. We appreciate that some patients may may feel anxious prior to their procedure and therefore we aim to make your appointment as promptly as possible.
Pre examination instructions will be provided by our Receptionists at the time of your appointment booking your appointment.
WHAT YOU NEED TO BRING TO YOUR APPOINTMENT
Referral form/letter from your doctor or health care provider
This is a medicolegal requirement and necessary to ensure that the Medicare rebate is paid.
Any previous films that relate to the scan that you are having on the day
For example: X-rays, Ultrasounds, CT or Mammograms. These will assist the doctors when formulating your report.
Medicare card
This enables us to process Medicare rebates and bulk billing where appropriate.
Concession cards
Health Care and Pension cards or DVA Department of Veteran’s Affairs cards.
WorkCover details
This must include the company your employer uses and your claim number.
Please note that Exact Radiology accepts all referrals.
ARRIVAL
Please arrive at the clinic 15 minutes prior to your scheduled appointment to fill out the necessary forms and complete the registration process. Please ensure you bring your referral and any relevant previous imaging / reports.
PAYMENT/BILLING POLICY
Exact Radiology offers bulk billing on most Medicare-eligible services.
Please ask our Reception staff for further information.